Covid 19 Procedure  At PHYSIO 206 your safety and wellbeing is our primary concern.   We want you to be well informed about the procedures we have put in place to make sure that your PHYSIO 206 experience is as safe and as comfortable as possible.  Please note our procedures outlined below have now been ammended due to the reduced incidence of COVID 19. Mask wearing is no longer compulsory in clinic. However, if you wish for your therapist to wear a mask please do advise us. We have also maintained a 15 minute gap in between clients to allow for ventilation of the room and for cleaning to take place in between clients. Finally, we do ask if you are feeling unwell or are aware that you have been in contact with someone with COVID 19 that you do not attend the clinic.   

Following a rigorous risk assessment process and in line with the guidelines provided by our professional body (Chartered Society of Physiotherapy), the Government and Public Health England we have put in place a number of measures that allow us to reduce the risk of corona virus transmission as far as is reasonably possible. We ask that you adhere to the following protocol when attending for face to face consultations for your own health and safety and that of others. The following protocol is in place: 
Before your appointment 
A COVID 19 consent form will be emailed to you ahead of your initial consultation. This must be signed and returned before the appointment. Please note a consent form will also need to be signed by a chaperone attending an appointment. 
Prior to your appointment you will be sent key information via email outlining the processes in place. 
We ask that if you have been in close contact with anyone that has been recently diagnosed with COVID 19 that you reschedule your appointment after you have completed your self isolation period. This in inline with current government guidance for self isolation. If you are feeling generally unwell with symptoms such as a cold, sore throat and headache we ask that you also consider rescheduling your appointment until you feel better. This will ensure you get the most benefit from your session and will also reduce the potential transmission of any symptoms to other patients.  
On the day of your appointment 
You should arrive at the clinic on your own, unless accompanied by a chaperone as agreed before the appointment. We advise that where possible adults should attend without babies/children. This is recommended to reduce the potential transmission of COVID 19 or other symptoms to treating therapists/other clients.  
Arriving at the clinic 
We kindly ask that you arrive no earlier than five minutes before your appointment. We are keen to ensure there is adequate time for the room to be cleaned and ventilated in between clients.  
In Bromsgrove, please knock on the clinic door on arrival and wait patiently to be allowed in. In Solihull, please report to reception and take a seat in the waiting area (if reception is unoccupied please take a seat in the reception area and I will collect you). 
Once entering the clinic you must sanitise your hands. Hand sanitiser will be provided. 
We recommend that all clients/chaperones must provide their own face mask and this must be worn at all times during the session. This is a recommendation by our professional body the Chartered Society of Physiotherapy to help reduce the potential spread of COVID 19. However, we appreciate that as wearing a face mask is no longer a legal mandate, it is your choice whether you decide to wear one or not and we will of course respect your decision.  
Your physiotherapist will be wearing PPE that is risk assessed on a case by case basis (this could include a facemask, apron and gloves) 
A 15 minute gap has been allocated between appointments to allow time for the room to be ventilated and to ensure adequate cleaning of the room. 
Leaving the clinic 
At the end of the session we will book your next appointment as indicated or you can arrange this by clicking here to use our online booking system 
We encourage you to make payments by using our contactless service or via a BACS transfer. Cash payments (exact fee only) will be accepted. 
You will leave the clinic through the same entrance you arrived. 
We ask you to take your own PPE (face mask) with you and dispose of it outside the clinic as per government/public health guidelines. 
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